Refund Policy
Introduction
Thank you for shopping at SKVB International Import Export private limited. We strive to ensure that you are satisfied with your purchase. This refund policy explains the conditions under which we accept returns and provide refunds.
Eligibility for Refunds
To be eligible for a refund, you must contact us within 30 days of receiving your product. The product must be unused, in the same condition that you received it, and in its original packaging.
Non-Refundable Items
Certain items are non-refundable, including but not limited to: custom-made products, clearance items, and gift cards. Please check the product description for specific refund information.
How to Request a Refund
To request a refund, please contact our customer service team at kalpesh_nahire13@yahoo.co.in with your order number and reason for the refund request. We will review your request and provide instructions for returning the product.
Refund Processing
Once we receive and inspect your returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
Exchanges
If you would like to exchange an item, please follow the same process as outlined above for requesting a refund. Exchanges are subject to product availability.
Changes to This Policy
We may update this refund policy from time to time. Any changes will be posted on this page, and we will notify you if significant changes are made.
Contact Us
If you have any questions about this refund policy, please contact us at kalpesh_nahire13@yahoo.co.in.